How Can We Help You?
Find answers to common questions about co-living spaces, bookings, and your NomadSpaces experience.
Frequently Asked Questions
Booking & Reservations
Browse our listings, select your preferred space, check availability, and complete the booking process with our secure payment system. You'll receive confirmation via email within 24 hours.
Cancellation policies vary by property. Most spaces offer free cancellation up to 7 days before check-in. Check the specific property's cancellation policy on their listing page.
We recommend booking at least 2-4 weeks in advance, especially for popular destinations. Some spaces offer last-minute availability with potential discounts.
If a booking cannot be confirmed, you'll receive a full refund within 5-7 business days. We'll also help you find alternative accommodations that match your preferences.
Payments & Pricing
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and bank transfers for longer stays. All payments are processed securely through our encrypted payment system.
We believe in transparent pricing. All fees including cleaning fees, service charges, and taxes are clearly displayed during the booking process before payment.
Yes! Most co-living spaces offer significant discounts for monthly stays, typically 15-30% off the nightly rate. Contact the property directly for custom pricing on extended stays.
Prices typically include accommodation, utilities (WiFi, electricity, water), basic cleaning supplies, and access to all common areas and amenities listed in the property description.
Amenities & Services
Most co-living spaces include high-speed WiFi, workspace areas, fully equipped kitchens, cleaning services, and community areas. Specific amenities vary by property and are listed on each space's page.
All our verified co-living spaces provide high-speed internet suitable for remote work, video calls, and streaming. Many offer backup internet connections and dedicated workspace areas.
This varies by property. Some offer dedicated private workspaces, while others have shared co-working areas. Check the property amenities and photos for workspace details.
Most co-living spaces provide washing machines and dryers either in-unit or in shared laundry areas. Some locations may have nearby laundromats or laundry services available.
Safety & Security
We personally visit and verify each property, check legal compliance, review safety measures, and ensure they meet our quality standards before listing on our platform.
All properties must have secure entry systems, smoke detectors, fire extinguishers, and first aid kits. Many also feature 24/7 security, CCTV in common areas, and emergency contact protocols.
We have a dedicated resolution team that mediates disputes between guests and hosts. Contact us immediately if issues arise, and we'll work to resolve them quickly and fairly.
Yes, we use industry-standard encryption and security measures to protect your personal and payment information. We never share your data with third parties without your consent.
Travel & Locations
While we don't provide visa services, we offer general guidance and connect you with visa specialists when needed. Always check current visa requirements for your destination country.
Each listing includes detailed directions and transportation options. Many hosts provide airport pickup services or detailed public transport instructions for easy arrival.
Contact the property host directly or reach out to our support team. Extensions are subject to availability and may be offered at discounted monthly rates.
Absolutely! We specialize in helping digital nomads plan multi-city journeys. Our team can coordinate bookings across multiple destinations with seamless transitions.
Still Need Help?
Our support team is here to help you find the perfect co-living space and make your nomad journey smooth.