Frequently Asked Questions
Everything you need to know about finding coworking spaces, listing your workspace, and joining the global digital nomad community.
Finding Coworking Spaces
Everything about discovering your perfect workspace
Use our search function to enter your desired location, then filter by WiFi speed, pricing, amenities, and work environment type. Our intelligent system provides personalized recommendations based on your work preferences and nomad lifestyle.
Each listing includes high-quality photos, verified WiFi speeds (minimum 100+ Mbps), detailed amenity lists, pricing for different access types, reviews from digital nomads, exact location, operating hours, and contact information.
Yes! Filter by WiFi speed, meeting rooms, printing facilities, kitchen access, coffee/drinks, parking, 24/7 access, phone booths, outdoor space, and more. You can also filter by workspace type (hot desk, dedicated desk, private office).
Check the workspace photos, read reviews from other nomads, verify WiFi speeds, and look at the noise level ratings. You can also contact the space directly to ask specific questions about your work requirements.
Yes! Look for spaces with phone booths, meeting rooms, or quiet zones. We specifically tag spaces that are video call-friendly and have reliable internet for video conferencing.
Listing Your Space
For coworking space owners and operators
Click "List Your Space" and create a business account. Upload high-quality photos, describe your amenities, set pricing for different access types, and provide detailed workspace information. Our team will verify your listing within 24-48 hours.
Your space must have verified WiFi speeds of at least 100+ Mbps, professional work environment, proper lighting, and basic amenities. You'll need to provide accurate photos, pricing, and contact information.
Listing your coworking space is free. We only charge a small commission on confirmed bookings made through our platform. No upfront fees, no monthly charges.
Use our business dashboard to manage your calendar, set availability, update pricing, respond to inquiries, and track bookings. You can also set up automatic confirmation for certain booking types.
Yes! You can update photos, amenities, pricing, availability, and descriptions anytime through your business dashboard. Major changes may require re-verification.
If your space is already listed, use our "Claim Your Listing" form to verify ownership. We'll review your claim and grant you management access within 24-48 hours.
Booking & Payment
Reservations, pricing, and payment information
We offer day passes, weekly memberships, monthly subscriptions, and long-term arrangements. Access types include hot desks, dedicated desks, private offices, and meeting room bookings.
Select your desired space, choose your access type and dates, then complete the booking process. You'll receive instant confirmation for most bookings, or the space owner will confirm within a few hours.
We accept all major credit cards (Visa, Mastercard, Amex), PayPal, bank transfers, and various local payment methods depending on your location. All payments are processed securely.
Yes, we offer flexible cancellation policies. The specific terms depend on the space and how far in advance you cancel. Most bookings can be modified or cancelled with appropriate notice.
We charge a small service fee to help maintain our platform, verify spaces, and provide 24/7 customer support. This fee covers our verification process and ongoing platform improvements.
Yes! Many spaces offer discounts for team bookings or longer-term commitments. Contact the space directly or reach out to our team for group booking arrangements.
Verification & Safety
How we ensure quality and safety
Every space goes through our rigorous verification process. We check WiFi speeds (minimum 100+ Mbps), work environment quality, safety standards, amenities accuracy, and space owner credentials.
Yes! We manually review all photos, verify amenities, check location accuracy, and validate space owner information. We also monitor reviews and feedback to maintain listing quality.
Contact our 24/7 customer support team immediately. We work directly with space owners to resolve issues and can help mediate any workspace-related concerns. Your satisfaction is our priority.
We have a dedicated dispute resolution process. Our team investigates all complaints fairly and works with both parties to find a satisfactory solution. We may offer refunds or alternative arrangements when appropriate.
Absolutely. We use enterprise-grade security measures to protect your data. Your personal information is encrypted and never shared with third parties without your consent.
Community & Support
Connecting with nomads and getting help
Join our global community through workspace reviews, local meetups, and our community features. Many coworking spaces also host networking events and social activities for remote workers.
Yes! We encourage honest reviews about WiFi quality, work environment, noise levels, amenities, and overall experience. Your reviews help other nomads make informed decisions.
Reach us through live chat, email support, or our contact form. Our support team is available 24/7 to help with bookings, technical issues, or any questions about our platform.
We have local partnerships and support networks in major nomad destinations. Our team can provide on-ground assistance and local recommendations when needed.
Yes! We provide city guides, visa information, cost of living data, internet speed reports, and other resources specifically for digital nomads and remote workers.
Technical & Account
Platform features and account management
No, you can browse and search coworking spaces without an account. However, creating a free account allows you to save favorites, leave reviews, and manage bookings more easily.
Our website is fully mobile-optimized and works great on all devices. We're currently developing native mobile apps for iOS and Android - stay tuned for updates!
Log into your account and visit the profile settings. You can update your personal information, notification preferences, payment methods, and privacy settings.
Yes, you can delete your account at any time from your profile settings. Please note that this action is permanent and will remove all your data, reviews, and booking history.
The space might be temporarily unavailable, not yet verified, or outside your search filters. Try adjusting your filters or contact us if you know a space should be listed.
You'll receive email notifications for booking confirmations, updates, and important announcements. You can customize your notification preferences in your account settings.
Still Have Questions?
Can't find what you're looking for? Our friendly support team is here to help you every step of the way.
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24-48 hour response
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