Privacy Policy

Your privacy is important to us. Learn how we collect, use, and protect your personal information.

Last updated: June 16, 2025

Introduction

Welcome to NomadSpaces. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

By using NomadSpaces, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We may collect the following personal information:

  • Name and contact information (email address, phone number)
  • Account credentials (username, password)
  • Payment information (processed securely through third-party payment processors)
  • Profile information and preferences
  • Communication history with our support team

Usage Information

We automatically collect certain information about your device and usage:

  • IP address and device identifiers
  • Browser type and version
  • Pages visited and time spent on our site
  • Search queries and filters used
  • Referral sources

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience and analyze usage patterns. See our Cookie Policy for detailed information.

How We Use Your Information

We use your information for the following purposes:

  • Service Provision: To provide, maintain, and improve our co-living directory services
  • Account Management: To create and manage your account, process bookings, and provide customer support
  • Communication: To send important updates, confirmations, and respond to inquiries
  • Personalization: To customize your experience and provide relevant recommendations
  • Analytics: To understand usage patterns and improve our platform
  • Legal Compliance: To comply with applicable laws and regulations
  • Security: To protect against fraud, abuse, and security threats

Information Sharing and Disclosure

We may share your information in the following circumstances:

With Co-living Space Hosts

When you make a booking inquiry or reservation, we share necessary information with the property host to facilitate your stay.

Service Providers

We work with trusted third-party service providers who assist us in:

  • Payment processing
  • Email communications
  • Analytics and performance monitoring
  • Customer support tools
  • Security and fraud prevention

Legal Requirements

We may disclose your information if required by law or in response to valid legal requests from public authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

  • Encryption of data in transit and at rest
  • Regular security assessments and monitoring
  • Access controls and authentication measures
  • Secure hosting infrastructure
  • Staff training on data protection practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Rectification: Request correction of inaccurate or incomplete information
  • Erasure: Request deletion of your personal information (subject to legal obligations)
  • Portability: Request transfer of your data to another service provider
  • Restriction: Request limitation of processing of your personal information
  • Objection: Object to processing of your personal information for certain purposes
  • Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us at [email protected].

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy:

  • Account Information: Retained while your account is active and for a reasonable period after account closure
  • Transaction Records: Retained for legal and accounting purposes as required by law
  • Communication Records: Retained for customer service purposes and legal compliance
  • Usage Data: Typically retained for analytical purposes for up to 3 years

You may request deletion of your personal information at any time, subject to legal obligations.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place for such transfers:

  • Adequacy decisions by the European Commission
  • Standard Contractual Clauses (SCCs)
  • Binding Corporate Rules
  • Other approved transfer mechanisms

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

  • Posting the new Privacy Policy on this page
  • Updating the "Last updated" date at the top of this policy
  • Sending email notifications for significant changes
  • Displaying prominent notices on our website

Continued use of our services after such modifications constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Email:[email protected]

Subject Line: Privacy Policy Inquiry

Response Time: We aim to respond to all privacy-related inquiries within 72 hours.

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